A lineup of new technology promises to help restaurants increase efficiencies, counter the labor shortage and deliver a better customer experience. By Nancy Wood If there’s one lasting lesson restaurant owners and operators learned from the pandemic, it was the increased need for technology. While most owners and operators had systems in place for business, financial and … [Read more...] about Team Tech
Technology
TikTok Your Way to Customer Engagement
Connect with customers, grow brand awareness with the latest marketing darling. By Ellen Weaver Hartman, APR, Fellow PRSA First there was MySpace, then Facebook, Twitter, LinkedIn, Pinterest, Snapchat, Instagram and now TikTok. Let’s face it. The popularity of social media’s channels changes as quickly as the attention span of Gen Z. TikTok is the … [Read more...] about TikTok Your Way to Customer Engagement
Technology in Restaurants to Meet Today’s Challenges
By Nancy Wood Technology in restaurants has been and is essential for fundamental operations like ordering, accounting and training. But there’s no question that the past few months have pushed owners and operators to reassess and, in many cases, invest in tech solutions to increase efficiency, convenience, safety and sales. In one regard, concerns for safety and hygiene … [Read more...] about Technology in Restaurants to Meet Today’s Challenges
15 Restaurant Apps to Check Out Now
We scoured the internet to see what apps are popular and which ones ranked high with users. From dozens of options, these 15 offer to help with all kinds of issues, including inventory management, scheduling, table management, online ordering – even help with opening a second location. Who knows? You just might find your new favorite. 7shifts 7shifts.com What it … [Read more...] about 15 Restaurant Apps to Check Out Now
Turn Data Into Dollars
By Christy Simo Whether it’s cloud-based POS systems, mobile loyalty apps or iPad POS systems, Georgia’s restaurants are continuing to integrate technology into their business model – and taking advantage of the data collected in the process. One such restaurant owner who is benefiting from using more technology is Rich Chey, who operates Osteria 83 Pasta & … [Read more...] about Turn Data Into Dollars
6 Steps to Creating Influence on Social Media
By Ellen Hartman Restaurants of all sizes – whether popular independents or large franchise systems – have long known the benefit of influencer marketing. In previous generations, this style of marketing was known as a celebrity endorsement and was either carefully crafted and paid for, or happenstance – a local or national celebrity frequented a restaurant and instantly … [Read more...] about 6 Steps to Creating Influence on Social Media
Get On Board the Restaurant Technology Train
By Charles Marvil In 2015, there was a 72.1 percent turnover rate. Sounds bad doesn’t it? And yet it is lower than pre-recession rates that, according to the 2015 NRA Forecast, averaged 80 percent. Compounding the turnover issue now is the fact that the labor pool of employees is shrinking and wage increases are becoming mandated around the country. Operators are going to … [Read more...] about Get On Board the Restaurant Technology Train
Restaurant Technology to the Rescue
By Kevin Hogencamp Penny pinching in the restaurant business is one thing. Freeing up 10 hours of your manager’s time each week to focus on what matters most – the food, menu and customers – is another. That’s what Chris Smith says a Georgia technology firm’s app for ordering, invoicing and inventory is doing for the Savannah business he co-owns, Zunzi’s TakeOut & … [Read more...] about Restaurant Technology to the Rescue
