A lineup of new technology promises to help restaurants increase efficiencies, counter the labor shortage and deliver a better customer experience. By Nancy Wood If there’s one lasting lesson restaurant owners and operators learned from the pandemic, it was the increased need for technology. While most owners and operators had systems in place for business, financial and … [Read more...] about Team Tech
Featured Post - Technology
TikTok Your Way to Customer Engagement
Connect with customers, grow brand awareness with the latest marketing darling. By Ellen Weaver Hartman, APR, Fellow PRSA First there was MySpace, then Facebook, Twitter, LinkedIn, Pinterest, Snapchat, Instagram and now TikTok. Let’s face it. The popularity of social media’s channels changes as quickly as the attention span of Gen Z. TikTok is the … [Read more...] about TikTok Your Way to Customer Engagement
Turn Data Into Dollars
By Christy Simo Whether it’s cloud-based POS systems, mobile loyalty apps or iPad POS systems, Georgia’s restaurants are continuing to integrate technology into their business model – and taking advantage of the data collected in the process. One such restaurant owner who is benefiting from using more technology is Rich Chey, who operates Osteria 83 Pasta & … [Read more...] about Turn Data Into Dollars
Restaurant Technology to the Rescue
By Kevin Hogencamp Penny pinching in the restaurant business is one thing. Freeing up 10 hours of your manager’s time each week to focus on what matters most – the food, menu and customers – is another. That’s what Chris Smith says a Georgia technology firm’s app for ordering, invoicing and inventory is doing for the Savannah business he co-owns, Zunzi’s TakeOut & … [Read more...] about Restaurant Technology to the Rescue
Pouring On Innovations – Stats and Novo Cucina
By Helen K. Kelley While restaurant owners are always seeking out ways to increase efficiencies and improve the bottom line, they are also continuously working to enhance the customer’s experience and satisfaction. New and evolving technologies provide restaurant owners and managers with innovative ways to achieve these goals. Tapping Into Potential One area … [Read more...] about Pouring On Innovations – Stats and Novo Cucina
Technology promotes healthier bottom line, healthier customers
Tin Drum: The Value of the Personalized Ordering Experience By Helen K. Kelley Increased revenue. Decreased costs. Decreased customer wait time. Increased customer satisfaction. These are the results Tin Drum Asia Cafe achieved after implementing Usable Health's SmartMenu terminal. But there was one other benefit that Tin Drum owner Steven Chan found so intriguing that … [Read more...] about Technology promotes healthier bottom line, healthier customers
