Back-to-school season means new teachers, new routines, packed lunches—and approximately 47,000 new opportunities for somebody to bring home a stomach bug. Kids are sharing classrooms, playgrounds, supplies, snacks and, unfortunately, germs. Meanwhile, restaurant employees are dropping their children at school, touching phones, running errands, riding public transportation and … [Read more...] about Back to School, Back to Germs
Featured Post - Management
Training the Team You Want
One bad hire can cost a restaurant thousands of dollars in lost productivity, guest complaints and employee attrition. Meanwhile, some restaurants spend more time picking a POS system than figuring out how to train the people expected to hold down service when the rail is full on a Friday night. When restaurant owners open a new place, creating a training program is usually … [Read more...] about Training the Team You Want
How AI Software Is Reshaping Restaurant Operations, Finance and HR
Artificial Intelligence (AI) is rapidly transforming how restaurants manage operations, financial performance and workforce administration. While much of the public discussion surrounding AI focuses on marketing and guest engagement, the most significant impact for restaurant operators is increasingly occurring behind the scenes, through business management software and … [Read more...] about How AI Software Is Reshaping Restaurant Operations, Finance and HR
Atlanta Will Be on Display for FIFA World Cup
This summer, Atlanta welcomes the 2026 FIFA World Cup as one of several U.S. host cities. We’ll see a total of eight matches from June 15 through to a semi-final game on July 15. There’s no doubt that the World Cup is a big deal, but as a non-soccer fan, I struggled to understand just how massive the World Cup is. Here’s a quick exercise that helped me put the magnitude of this … [Read more...] about Atlanta Will Be on Display for FIFA World Cup
How AI Is Transforming Restaurant Marketing and Reputation Management
Artificial Intelligence (AI) is no longer a tool reserved for large national restaurant chains with extensive technology budgets. Today, AI platforms are accessible to independent restaurants, regional operators and multi-unit hospitality groups looking to improve both operational efficiency and guest engagement. While much of the conversation around AI in restaurants … [Read more...] about How AI Is Transforming Restaurant Marketing and Reputation Management
The End of the Free Bread Basket
For decades, complimentary bread baskets, chips and salsa and other precursor bites were an expected part of the restaurant dining experience, particularly in full-service and casual dining spots across Georgia and the Southeast. They were symbols of hospitality and abundance, meant to welcome guests and set the tone for the meal ahead. But across the country, those once “free” … [Read more...] about The End of the Free Bread Basket
How AI Is Transforming Restaurant Operations
Artificial Intelligence (AI) is no longer the tool of national chains with large IT budgets. Today, AI tools are accessible to independent restaurants, regional operators and multi-unit hospitality groups. AI can reduce administrative workload, improve the guest experience and unlock better decision-making across nearly every function of a restaurant. As is always the case with … [Read more...] about How AI Is Transforming Restaurant Operations
Successful Restaurants Have a Publicist. Here’s Why
In the age of self-promotion and hype generation, when resources like Canva, Wix and AI are readily available and everyone has direct access to media channels via social platforms, it’s easy enough for a chef or restauranteur to believe that they can do it all. The idea of saving money by bypassing professional services such as marketing, design, writing or public relations can … [Read more...] about Successful Restaurants Have a Publicist. Here’s Why










